Question 1

How do I choose the right chess set?

Accepted Answer

Match the king height to the square size: a 95–97 mm king suits 55 mm squares, which is the standard for club and tournament play. For travel, pick a roll-up board with plastic pieces.

Question 2

When will my order arrive?

Accepted Answer

Orders placed before 2 pm IST ship the same working day and arrive in 3–6 working days. Delivery is ₹149 on orders under ₹2,499, ₹149 from ₹2,499. Digital products are delivered by email with no charge.

Question 3

How do digital products and courses work?

Accepted Answer

Courses, memberships and gift cards are delivered by email right after checkout. Course access is linked to your account, so you can pick up where you left off on any device.

Question 4

Can I return a product?

Accepted Answer

Unused physical products in their original packaging can be returned within 30 days. Digital downloads and opened course access can't be returned.

Question 5

Do you supply schools and clubs?

Accepted Answer

Yes. Our school and club bundles combine sets, boards and clocks at volume pricing. Get in touch and we'll help you work out quantities for your group.

Question 6

Are your boards and sets tournament legal?

Accepted Answer

Products in the tournament equipment collection meet standard federation requirements for size, weight and notation. Each product page lists full specifications.

Frequently asked questions