Shipping & returns
Straightforward policies. If anything is unclear, just ask.
Shipping
- Delivery is ₹149 on orders under ₹2,499, ₹149 from ₹2,499.
- Orders placed before 2 pm IST ship the same working day.
- Standard delivery takes 3–6 working days across India.
- Digital products, courses and gift cards are delivered by email with no shipping charge.
Returns
- 30-day returns on unused physical products in original packaging.
- If something arrives damaged, send us a photo and we'll replace or refund it.
- Digital downloads and opened course access are not returnable.
- Refunds go back to the original payment method within 5–7 working days.
Packaging
- Boards and sets ship in double-walled boxes with corner protection.
- Pieces are wrapped individually; clocks ship with batteries removed.
- Gift wrapping is available on most physical products.